Frequently Asked Questions


There are two tiers of service plans:
  • Self (FREE)
  • Pro ($10/Month)
You may have unlimited projects and one (1) active user.
You may have unlimited projects and unlimited users.
No. You can sign up for the Starter plan without a commitment.
We would hate to see you go and welcome any concerns you may have. If, however, you need to cancel your account, you will receive a prorated refund based on the amount of unused days you have left


Generate Projects utilizes Amazon Web Services (AWS) to host all data. We take security seriously and rely on Amazon's robust and secure network. You may read more about AWS security here
We retain canceled account data for up to 30 days. We do this in order to prevent accidental deletion. After 30 days, all of your data is deleted from our servers. If you wish to have your data removed sooner, we require prior written notice


We provide email support
We can provide more hands-on training through online assistance at your request.
We welcome any and all suggestions. Please reach out to our support staff at for any additional requests



Hawaii, US